return policy
Table of Content
- Refund Process
- Exchange Procedure
- Return Address and Methods
- Restocking Fees and Nonreturnable Items
- Additional Considerations and Special Information
Best Buy is dedicated to ensuring customer satisfaction with every purchase. Whether shopping online or in-store, our return policy covers a wide range of products, including new, clearance, open-box, refurbished, and pre-owned items. This policy extends to purchases made from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales Outlet, Magnolia Design Center, Best Buy Education, and Best Buy Business. The return and exchange periods vary depending on the product category and the customer’s membership status, ensuring ample time for decision-making.
Refund Process:
Best Buy understands that returns are sometimes necessary and aims to make the refund process as straightforward as possible. In most cases, refunds are issued using the same payment method used for the purchase. If payment was made in cash or by check, Best Buy issues a refund by check within a specified timeframe. For returns by mail, refunds are typically processed within 7–10 business days after receiving the returned items. If customers have any questions or need assistance with the refund process, Best Buy’s customer service team is available to help.
Exchange Procedure:
Best Buy provides assistance with exchanging purchases for different items, ensuring a hassle-free process. Whether customers visit one of our stores or handle the exchange by mail, Best Buy guides them through the steps to ensure a smooth experience.
Return Address and Methods:
Returning an item to Best Buy is convenient and flexible. Customers have the option to return purchases at any Best Buy store or use the prepaid return label for mail-in returns. Simply gather the items to be returned, along with their original contents and packaging, and follow the provided instructions. For certain items, such as major appliances and oversized products, special return procedures may apply, ensuring customers receive the necessary assistance throughout the process.
Restocking Fees and Nonreturnable Items:
While most returns are free of restocking fees, certain items may incur additional charges upon return. This includes activatable devices and specific product categories like drones, digital cameras, and electric bikes. Additionally, some items are considered final sale or nonreturnable, such as custom orders, digital content, and health supplements. Customers are encouraged to review the policy carefully to understand any associated fees or restrictions before initiating a return.
Additional Considerations and Special Information:
Best Buy’s commitment to customer satisfaction extends beyond the standard return policy. The company offers extended return periods for select items, accommodates special requests for damaged or defective products, and provides guidance on returning gifts. Best Buy also addresses common concerns regarding privacy, export regulations, and manufacturer specifications to ensure a transparent and informed shopping experience for customers. If customers have any questions or require further assistance, Best Buy’s knowledgeable Geek Squad Agents are available to provide support and guidance throughout the return process.
1. How long do I have to return or exchange an item at Best Buy?
The return and exchange period at Best Buy varies depending on the product and your membership status. Most products can be returned within 15 days for standard members and within 60 days for My Best Buy Plus and My Best Buy Total members. Activatable devices have a 14-day return window.
2. What is Best Buy’s policy on restocking fees?
Certain items may be subject to restocking fees if returned by a customer. Activatable devices (excluding prepaid phones) incur a $45 fee, while products such as drones, digital cameras, and projectors may have a restocking fee of 15% of the item purchase price. However, there is no restocking fee if the product is unopened or if the purchase and return occur within specific states as outlined in the policy.
| Category | Details |
|---|---|
| Return and Exchange Period | The return and exchange period begins the day you receive your product and applies to new, clearance, open-box, refurbished, and pre-owned products. This policy applies to purchases from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education, and Best Buy Business. |
| Member Status | – Standard members: 15 days for most products. – My Best Buy Plus™ and My Best Buy Total™ members: 60 days for most products. – Activatable devices* (e.g., cell phones, cellular tablets): 14 days for all customers. – Verizon devices capable of being activated: 30-day return period for all customers. |
| Restocking Fees | – Activatable devices (excluding prepaid phones): $45 fee. – Drones, digital cameras, camera lenses, camcorders, electric bikes, premium scooters, projectors, special-order products, and others: 15% of item purchase price. – Exceptions in certain states: No restocking fee if the product is unopened or if the purchase and return occur within specified states. |
| Final Sale and Nonreturnable | Items categorized as final sale cannot be returned. Other nonreturnable purchases include custom orders, personalized orders, non-subscription digital content, prepaid cards, vehicle replacement key fobs, memberships, completed services, plumbing items, sexual wellness products, trading cards, home standby generators, and more. |
| Like-new Condition | Items must be returned in like-new condition. Damaged, unsanitary, dented, scratched, or incomplete items may be denied a return. Apparel must be unworn and with original tags attached. |
| Refund Method and Timing | Refunds are issued in the same method as the original payment. For returns by mail, processing takes 7-10 business days, with up to 10 additional days for bank processing. Cash refunds over $800 or check refunds over $250 are issued by check within 10 business days. Gift card refunds are credited to the original card; replacements are issued upon request. |
| Special Considerations | Damaged, defective, or incorrect items can be replaced within the return period. Returns lacking proof of purchase may require an email address and may be limited. Items must be returned with all accessories and packaging. Discounts or free items from bundled purchases may be voided if not all items are returned. Connected and Wi-Fi devices must have all data removed. |
| Bundle Discount and Free Items | Bundled discounts or free items may be forfeited if not all items from the bundle are returned. |
| Holiday Decorations | Halloween and Christmas decoration products can be returned within 15 days for a full refund. |
| Extended Returns | Some items have extended return periods, such as litter boxes (90 days) and pet training devices and hearing aids (60 days). |
| Entertainment Products | Opened physical copies of software, movies, music, video games, books, and sheet music can only be exchanged for identical items. |
| Services, Subscriptions, Microsoft 365 and Office | Returns and refunds for services, subscriptions, antivirus software, and Microsoft 365 are subject to terms and conditions. Microsoft Office can be returned within 30 days for a full refund. Unused services may be returned, and unused service purchases can be refunded upon request. |
| Manufacturer Returns | Items purchased from third-party websites or fulfilled by Best Buy follow their respective return policies. Some manufacturers require direct returns. Products from Pacific Sales, Magnolia, and other partners have specific return processes. |
| Export Regulations | Customers outside the U.S. must comply with U.S. Export Administration Regulations. Return shipments must originate from the U.S. |
| Manufacturer Specifications | Best Buy is not responsible for manufacturer specifications, changes, or instructions. |
| Installation and Accessories | Basic installation excludes modifications and may require a licensed professional. |
| Returns for Business Orders | Most products from Best Buy Business and Best Buy Education can be returned in-store. |
| Best Buy Kiosk Returns | Kiosk purchases cannot be returned in stores and require special handling. |
Fashion Nova is your ultimate destination for trendy and affordable fashion, offering a wide range of clothing, accessories, and beauty products for women. With a commitment to inclusivity and diversity, Fashion Nova ensures that every fashionista can find something to suit their style. From chic dresses to stylish activewear, Fashion Nova has it all, making it the go-to platform for fashion-forward individuals looking to stay ahead of the curve.
Return Policy:
Fashion Nova offers a hassle-free return policy, allowing customers to return items within 30 days of delivery. Items must be unworn, unwashed, and have original tags attached, and returned in their original packaging to qualify for a refund. Some items, such as bodysuits, swimwear, and beauty products, are considered final sale and cannot be returned.
Refund:
Returns are refunded via store credit in the form of a Fashion Nova gift card. Returns are processed within 5-7 business days after the items are delivered to Fashion Nova’s facility. Customers can opt for a prepaid return label for quicker processing of their store credit.
Exchange:
Fashion Nova does not offer direct exchanges. Customers are encouraged to return their items by mail using the online returns portal and repurchase any desired items from the website.
Return Address:
Returns should be sent to Fashion Nova’s designated return address, which will be provided through the online returns portal upon initiation of the return process.
Contact Number and Email Address:
For further assistance with returns or any other inquiries, customers can contact Fashion Nova’s customer service team at the provided email address.
Contact Information:
| Website Name | Fashion Nova |
|---|---|
| Return Days | 30 days |
| support@fashionnova.com | |
| Address | 2801 East 45th, Vernon, CA 90058 |
Fashion Nova FAQ
1. How long does it take to process returns?
Returns are processed within 5-7 business days after the items are delivered to Fashion Nova’s facility.
2. Can I purchase a return shipping label?
Yes, Fashion Nova offers return shipping labels for US customers at a nominal fee for single or multiple items.
Fashion Nova Refunds
Fashion Nova ensures hassle-free refunds in various scenarios. If your order is canceled by Fashion Nova, if any item(s) you ordered are sold out, or if you receive damaged, defective, or incorrect items, you’re eligible for a refund. Once initiated, refunds typically take 2-5 business days to process. Depending on your financial institution, it may take up to 10 business days for the refunded amount to reflect in your account.
In case you used a gift card for your purchase, rest assured that your funds will be promptly credited back to your gift card. Fashion Nova gift cards never expire, offering flexibility and convenience for future purchases.
Sometimes, you might receive a partial refund after placing your order. This usually happens when one or more items in your order become unavailable after processing. If you’ve used a gift card to pay for all or part of your order and some items are out of stock, the refunded amount will be credited back to the original gift card used. Any remaining balance will be refunded to your other chosen payment method.
Fashion Nova ensures transparency and efficiency throughout the refund process, prioritizing customer satisfaction and convenience.
Fashion Nova Gift Card
Looking for the perfect gift? Fashion Nova offers convenient gift cards in various denominations, making them an ideal choice for any occasion. Please note that promotional discounts, coupons, or offers cannot be applied to the purchase of a Fashion Nova gift card. Additionally, gift card funds cannot be transferred to unauthorized third parties or vendors, and they cannot be used interchangeably between our retail locations and online store. Once purchased, the value of the gift card cannot be changed, and it cannot be added or removed from an order after placement.
Rest assured, Fashion Nova gift cards never expire, providing recipients with the flexibility to shop at their convenience. However, special promotional e-cards may have expiration dates, which will be communicated upon issuance. While gift cards are final sale items and cannot be returned or exchanged, except as required by law, they offer endless possibilities for shopping Fashion Nova’s trendy collections.
If you forgot to apply your gift card to your online order, unfortunately, it cannot be applied retroactively. Physical gift cards are exclusively redeemable at our retail locations in Southern California. As with any valuable item, it’s essential to safeguard your gift card against loss or theft. In the event of damage, loss, or theft, Fashion Nova may replace the card’s remaining balance with original proof of purchase, at our discretion.
Fashion Nova strives to make gifting convenient and enjoyable, ensuring that your loved ones can shop for their favorite styles with ease.
Walmart offers a flexible return policy for most items purchased in-store or online. Items purchased directly from Walmart or Walmart.com can be returned or replaced within 90 days of receipt, while items from Marketplace sellers on Walmart.com may have different return policies. Extended holiday returns are also available for items purchased between October 1 and December 31.
Explore Walmart’s return policy for various products including electronics, TVs, Christmas items, diapers, batteries, video games, bottles, car batteries, and laptops. Get insights into return periods and specific guidelines for each category. Plan your returns hassle-free with our comprehensive checklist.
Walmart Refund Process:
Refunds for items purchased from Walmart are typically processed within 10 business days. If the original payment method was a debit or credit card, the refund will be issued to the same card. If the card is not present, the refund is processed onto a Walmart shopping card or gift card. Refunds for Walmart Financial Services products and Express Bill Payments are non-refundable.
Walmart Exchange:
Customers have the option to exchange items purchased in-store or online within 90 days of receipt. Exchanges can be made for a different item or for a refund if the item is less than $10. If the item is $10 or more, customers can receive a Walmart shopping card or gift card.
Walmart Return Address:
For items purchased online, return labels are provided via email when initiating a return. Customers can print the label directly from the email or from their Purchase History on the Walmart website. There are multiple return methods available, including returning items to a Walmart store, scheduling a pickup, or mailing the item back using the provided return label.
Additional Information:
Customers returning items in-store without a receipt must present a valid government-issued photo ID. Depending on the value of the returned item, customers may receive a cash refund, Walmart shopping card, or gift card. For damaged or defective items, customers have the option to return by mail for a refund or replacement or return the item to any Walmart store for a refund.
Walmart Customer Service phone Number:
Customers can contact Walmart customer service for assistance with returns or any other inquiries by visiting the Walmart website and accessing the Help Center. Additionally, customers can call Walmart customer service at the provided contact number for further assistance.
If you need assistance or have any inquiries regarding customer support, you can reach out to the dedicated Customer Service team at Walmart. They can be contacted by dialing 1-800-925-6278 (1-800-WALMART). Whether you have a comment about your local store experience or wish to inquire about matters concerning the corporate headquarters, the Customer Service team is available to provide assistance and address any questions you may have. Feel free to reach out to them for prompt and reliable support.
| Category | Return Policy |
|---|---|
| Walmart Electronics | Yes, Available |
| Walmart TV | Yes, Available |
| Walmart Christmas | Varies by location and dates |
| Walmart Diaper | Yes, Available |
| Walmart Battery | Yes, Available |
| Walmart Video Game | Yes, Available |
| Walmart Bottle Return Hours | Varies by location |
| Walmart Car Battery | Yes, Available |
| Walmart Laptop | Yes, Available |
1. What is Walmart’s return policy for electronics?
Walmart’s return policy for electronics typically allows returns within 90 days of purchase, accompanied by the original receipt and in the original packaging, unless otherwise specified. Certain electronics may have additional requirements or shorter return windows, so it’s advisable to check the specific policy for the item you purchased.
2. What is Walmart’s return policy for Christmas items?
Walmart’s return policy for Christmas items generally extends during the holiday season. Most items purchased between October 1st and December 31st can be returned until January 31st of the following year. However, exclusions may apply, so it’s recommended to review the return policy for Christmas items to ensure eligibility and any specific conditions.
| Category | Return Days |
|---|---|
| Major appliances | 2 days |
| Most wireless phones | 14 days |
| Marketplace luxury items | 14 days |
| Consumer electronics | 30 days |
| PC components | 30 days |
| Most marketplace sellers | 30 days |
| Walmart protection plans | 30 days |
| Vacuums and floor care | 30 days |
| Hearing aids | 60 days |
| Prescription glasses and lenses | 60 days |
| Perennials, shrubs, trees | 365 days |
JCPenney.com is your one-stop destination for a seamless shopping experience. Offering a wide array of merchandise, both in-store and online, JCPenney ensures customer satisfaction with its hassle-free return policy. Whether you shop in-store or on JCP.com, enjoy the flexibility of returning or exchanging most items within 60 days of the original purchase date.
Return Policy:
JCPenney’s return policy is customer-friendly, allowing returns in original condition for most items within 60 days. Monitoring return activity, JCPenney reserves the right to limit returns, with or without a receipt. Exclusions apply, and the return process is detailed for both in-store and online purchases.
Navigating JCPenney’s return policy is a breeze. Whether you’ve made a purchase in-store or online at jcp.com, you have a generous 60-day window for returns or exchanges. Simply present your receipt within this timeframe, and we’ll happily assist you. We closely monitor returns to enhance our service but strive to keep the process seamless for you. Some exclusions apply, so be sure to check the specifics for a smooth return experience.
Refund and Exchange Process:
Refunds for in-store and online purchases are issued on the original payment method or JCPenney Gift Card, with some exclusions. The exchange process is simplified, permitting exchanges at any JCPenney location within 60 days.
Returning items from your JCPenney.com order is as easy as a few clicks. Log in to your account, choose the order within the last 60 days, and click “Start a Return.” Follow the prompts to initiate your return, and you’re all set. We also offer in-store returns for online purchases, allowing for quick refunds or store credits. For certain merchandise exclusions, including furniture and mattress items, our customer care team is ready to assist.
Return Address, Contact Number, and Email:
For returns, customers can choose between in-store returns or online returns by mail. The process is explained, including the return address for mail-in returns. Contacting JCPenney’s support staff for assistance with orders or returns is easy, with options like tweeting @askJCP or calling 1-800-322-1189. Additionally, an email address (customerservice@jcpenney.com) is provided for inquiries.
Return Policy Days:
A table summarizes return days for various types of purchases, ensuring clarity for customers.
| Purchase Type | Return Days |
|---|---|
| In-Store and JCP.com | 60 days |
| Furniture/Mattress | Contact Customer Care |
| JCP.com Online Returns | 60 days |
Frequently Asked Questions (FAQ):
1. What is JCPenney’s return policy duration?
JCPenney allows returns or exchanges within 60 days for in-store and JCP.com purchases with a receipt, subject to some exclusions.
2. How long does it take for a refund to appear on a JCPenney Credit Card?
Refunds to a JCPenney Credit Card typically take 3-4 days to post to the account from the day the merchandise was received.
3. What items are excluded from returns?
Items like gift cards, monogrammed items, and perishable foods are non-returnable. Refer to the policy for a detailed list.
JCPenney Rewards offers an exclusive program for credit card members, automatically enrolling them to earn points on purchases made with their JCPenney Credit Card or JCPenney Mastercard. With each $1 spent at JCPenney stores or online, members receive 1 JCPenney Rewards point, accumulating up to a maximum of 2,000 points. The JCPenney Mastercard® cardmembers also earn points for purchases made outside of JCPenney. Upon reaching 200 points, members receive a $10 JCPenney Rewards certificate, redeemable on eligible JCPenney purchases. The Gold/Platinum Card Level provides additional perks, requiring a minimum spending of $500 or $1,000 in a calendar year to earn or maintain Gold or Platinum Status. JCPenney Rewards members can also enjoy a $20 bonus Reward for every $50 spent on qualifying Beauty and Salon products and services during specific offer periods.
Dick’s Sporting Goods is a premier online destination for sports and outdoor enthusiasts. With a rich history in providing top-quality athletic gear and equipment, the website offers a user-friendly interface for seamless exploration. From athletic footwear to performance apparel and camping essentials, Dick’s Sporting Goods curates a diverse range of products from leading brands. The commitment to customer satisfaction is evident through detailed product descriptions, customer reviews, and expert advice. Beyond shopping, the website promotes an active lifestyle with valuable resources and community engagement, making Dick’s Sporting Goods your one-stop destination for quality sporting goods. With numerous “Dicks reviews” highlighting commitment to satisfaction, rest assured your shopping journey.
Return Policy Overview
At Dick’s Sporting Goods, we prioritize your satisfaction, offering a free and easy returns process both in-store and curbside. Our return policy varies based on the brand and location, with Dick’s Sporting Goods, Calia, VRST, and Golf Galaxy featuring a 90-day return window, while the Warehouse and Going, Going, Gone! locations provide a 45-day return period.
| Brand/Locations | Return Days |
|---|---|
| Dick’s Sporting Goods | 90 days |
| Calia, VRST, Golf Galaxy | 90 days |
| Warehouse | 45 days |
Refund Process
Valid returns with proof of purchase receive refunds in the initial payment form, while those without proof receive store credit. Returns must be in clean, resalable condition, with certain items excluded. Gift receipt returns are eligible for gift cards or exchanges, and returns involving Scorecard Rewards or coupons result in adjusted refund amounts.
Exchange Program
Dick’s Sporting Goods facilitates exchanges for eligible items, honoring the original purchase price. Items requiring repairs should be directed to manufacturers, and certain exclusions and restrictions apply. Yeezy shoe sales, pre-owned items, demo items, refurbished items, and Nike Adapt Shoes may be exchanged within seven days of purchase with valid proof.
Product Exclusions and Restrictions
Several items, including firearms, ammunition, and custom orders, cannot be returned. Specific guidelines apply to items like baseball/softball bats and bikes, with a 24-hour Size/Color Inspection Verification Return Policy in place. Some products, such as Rapsodo items and electronics, have unique return conditions.
Frequently Asked Questions (FAQ)
1. Can I exchange both online and in-store purchases at any Dick’s Sporting Goods location?
Yes, both online and in-store purchases can be exchanged at any Dick’s Sporting Goods store. However, online-only products are not eligible for exchange.
2. How long does it take to process a refund for an in-store return?
In-store returns may take up to 14 business days to process the refund to the original form of payment. If it exceeds 14 days, contact our Customer Service for further assistance.
3. What is the return timeframe for opened Hyperice and Theragun products?
There is a 30-day return policy on all opened Hyperice and Theragun products, excluding refurbished items.
4. How do I track my return?
You can track your return using the order number and billing zip code through our “Track My Return” feature. Alternatively, use the tracking number on the return label provided.
In-Store or Curbside Returns:
If you prefer an in-store or contactless curbside return at select Dick’s Sporting Goods locations, bring your items along with valid proof of purchase to any open store. For curbside returns, park in a designated spot, call the store to announce your arrival, and a teammate will assist you. Please keep your proof of purchase handy for a smooth process.
Mail-In Returns:
For a mail-in return, repackage items in their original packaging, including all paperwork, parts, and accessories. Complete the Return Reason Form on the packing slip and enclose it in the box. To generate a return label, select “MAIL-IN RETURN” in the webform on the Dick’s Sporting Goods website. Enter your order number and billing zip code. Print the return label and attach it to the outside of the box or address the box to:
Returns Department 1314 Conklin Rd Ste B Conklin, NY 13748.
Ensure you use the shipping service noted on your return label or your chosen mail service. Keep the tracking number provided for reference.
Contact Information:
If you have any questions or need assistance, our Customer Service team is here to help. Contact us at 1-877-846-9997 or through Chat. For returns without a valid proof of purchase, please provide the necessary details, and our team will guide you through the process.
Email Address:
You can also reach out via email for additional support. Send your inquiries or concerns to customerservice@dickssportinggoods.com, and our dedicated team will respond promptly to ensure a smooth resolution to your queries.
Discover Dick’s Sporting Goods free return policy, refund process, and exchange program. Our comprehensive guide covers return days for various brands, refund details, and the unique exchange conditions for specific items. Learn about product exclusions, restrictions, and the 24-hour Size/Color Inspection Verification Return Policy for bikes. FAQs address common queries about exchanges, return processing times, and tracking. Additionally, find information on in-store, curbside, and mail-in returns, including the return address and contact details. Shop confidently with Dick’s Sporting Goods, where your satisfaction is our priority.
Chewy.com is your one-stop destination for all your pet’s needs, offering a wide range of pet food, supplies, medications, and more. With an easy-to-navigate website and a friendly tone, Chewy makes shopping for your furry friends a breeze. Here’s what you need to know about Chewy’s policies and services:
Return Policy:
Chewy offers a hassle-free return policy, allowing you to return pet supplies within 365 days of purchase. Simply send a message with your order number to request a return or replacement. Prescription medications, however, cannot be returned unless they are incorrect or damaged.
Refund:
Refunds are issued to your original payment method or as a Chewy eGift Card. Depending on your bank, refunds may take 3 to 5 business days to process. Chewy eGift Card refunds are typically processed within 15 to 20 minutes.
Exchange:
Chewy does not offer exchanges, but you can request a return and place a new order for the desired item.
Return Address:
For returns, please send a message with your order number to Chewy’s customer service team. Returns should be made to Chewy’s fulfillment center address, which will be provided upon request.
Shipping:
Chewy ships most orders within 1 to 3 days, with free shipping on orders over $49 and a flat rate of $4.95 for all other orders. FedEx and premium carriers are used for delivery, and packages are left at your door if you’re not home.
Chewy FAQs
1. Can I apply a promotion code to my order?
Yes, simply enter the code at checkout to redeem your discount.
2. How does Autoship work?
Autoship allows you to schedule regular deliveries of your pet supplies, with discounts and flexibility to adjust or cancel at any time.
Returning items on Chewy is quick and easy. Here’s how you can initiate a return:
- Contact Customer Service: Start by sending us a message with your order number. You can reach out to our friendly customer service team via email, phone, or live chat on our website. Let us know which items you’d like to return and the reason for the return.
- Receive Return Instructions: Once you’ve contacted us, we’ll provide you with detailed instructions on how to proceed with your return. This will include information on where to send the items and any specific packaging requirements.
- Pack and Ship: Pack up the items you’re returning securely, making sure to include any original packaging and tags. Follow the instructions provided by our customer service team for the return shipping address. You may use the original packaging if it’s still available or use your own packaging.
- Ship the Items: Take your package to the nearest shipping carrier and send it back to us. We recommend using a trackable shipping method to ensure that your return reaches us safely.
- Wait for Confirmation: Once we receive your return, we’ll process it as quickly as possible. You’ll receive confirmation via email once your return has been processed, and any applicable refunds will be issued according to our return policy.
Chewy customer service number
You can reach customer service team by calling chewy phone number 1-800-672-4399. Dedicated representatives are available to assist you with any questions or concerns you may have regarding your orders, products, or account.